The Terms and any supplemental terms or policies associated with a specific transaction between you and Buy Back Pros apply to any offer you make to sell Product(s) through the Website, and constitute a legal agreement between you and Buy Back Pros (the "Agreement"). Although this Agreement is in electronic form, it has the same force and effect as an agreement in writing. In this Agreement, the term "you" or "your" means any individual or entity exercising rights under this Agreement, and the terms "Buy Back Pros", "BuyBackPros.Com", "we", or "us" means Buy Back Pros LLC, and its affiliates and subsidiaries.
In order to complete the sale of your Product to Buy Back Pros or to complete any other transaction with Buy Back Pros, you must:
While Buy Back Pros strives to provide a quote on each Product you may wish to sell, Buy Back Pros determines, in its sole discretion, which Products are eligible for purchase, donation and/or recycling and for which Products Buy Back Pros will provide a quote. Buy Back Pros may terminate the eligibility of certain Products at any time without advance notice, but such termination will not affect any Products for which you have already accepted a quote. Any quote shall apply only to the specific Product for which it is provided and may be accepted only by the person to whom the quote is given.
Buy Back Pros uses multiple Product conditions to grade Products, ranging from "New" to "Broken." Conditions can widely vary between categories and types of Products. Condition definitions are subject to change at the discretion of Buy Back Pros. You may contact Buy Back Pros customer service for assistance in determining the condition of the Products. Individual product pages show the available conditions (ex. Broken, Cracked, Good, Perfect, New) and terms available.
All Product quotes are based on the market value of the Product and the information you supply about the Product, such as the Product's model, working condition and appearance. Your acceptance of a quote from Buy Back Pros for your Product means that you are willing to sell your Product to Buy Back Pros at the quoted price. If Buy Back Pros determines that the Product has nominal value, Buy Back Pros may provide you a quote of $0.00. If you accept a quote of $0.00, Buy Back Pros will recycle the Product. You may accept or reject any quote from Buy Back Pros in your sole discretion. If you do not accept the quote from Buy Back Pros, the specific transaction expires. If you later change your mind and want to accept the quote, you will need to initiate a new transaction with us at which time the quote may be different.
By using the Buy Back Pros Services, you agree to indemnify Buy Back Pros from all claims or losses sustained by Buy Back Pros as a result of any breach of this warranty.
You are strongly encouraged to erase all data from your Product before sending it to Buy Back Pros. When packaging your Product, be sure to include the Product and any additional materials you included in your description when we calculated your quote, as well as any other materials that came with your Product. This includes any battery, software, accessories, adapters or manuals. Failure to include any items you told us about when the quote was calculated, or sending us a Product which does not match your original description, may impact the final value of your Product and may result in a re-quote, as described below.
You are strongly encouraged to erase all data from your Product before sending it to Buy Back Pros. We recommend that you do NOT send your SIM card. Any SIM cards received by Buy Back Pros will be destroyed and cannot be returned. Buy Back Pros removes and destroys all personal data from all devices we receive. For Products that store files and/or personal data on SIM cards, hard drives, memory chips or the like, you must back up and store any data you wish to keep from your Product and remove any personal information before you send your Product to Buy Back Pros. Buy Back Pros's standard practice is to do a factory reset of all devices that removes things like contacts, pictures, etc. and will destroy the data on memory cards using software that follows the Department of Defense guidelines. However, Buy Back Pros cannot guarantee that such deletion and destruction will be successful. You agree to release us from any claim as to the Product, the data stored in such Product, or any information on any media used in conjunction with the Product and which you send to Buy Back Pros, or for such data's security, integrity, confidentiality, disclosure or use. Without limiting the above, Buy Back Pros is not responsible for any loss suffered due to any data that is not erased from the device and is transferred to a third party or that is lost after you submit your Product to Buy Back Pros.
Buy Back Pros will honor a quote for 30 days from the date you accept the quote. Buy Back Pros must receive the Product within this 30-day period. Please follow all packing and shipping recommendations provided by Buy Back Pros to avoid possible damage to or loss of the Product in transit. When we receive your Product we will email you and we will inspect your Product. If our inspection shows that the Product does not match the description you provided to us, that it has been modified so that it no longer conforms to the original factory specification, or that it no longer complies with applicable laws or regulations (e.g., FCC rules, etc.), or if the Product was damaged in transit or was received more than 30 days after the quote was accepted, we will issue a revised quote for the Product that reflects the conditions described above We will send you an email notifying you if we issue a revised quote. You will then have 7 days to log into your Buy Back Pros account and view the revised quote, at which point you may either accept or reject the revised quote. If you accept the revised quote, you will be paid in accordance with these service terms. Any revised quote that is not rejected within 7 days after we send you the notification email will be deemed to be accepted by you. If you reject the revised quote, Buy Back Pros will return your Product to you at our expense. Notwithstanding the foregoing, Buy Back Pros will not pay for the return of any Products that were misdescribed and have no commercial value. Buy Back Pros also cannot guarantee the return of any data or information on any Product.
The risk of damage and/or loss for your Product remains with you until it is received by Buy Back Pros in our facility. Buy Back Pros is only responsible for damage or loss to your Product while the Product is in our facility. If Buy Back Pros returns your Product to you, the risk of loss shifts back to you when Buy Back Pros gives the Product to the carrier for shipment, and you bear the risk of loss or damage during shipment back to you.
Title to the applicable Product passes to Buy Back Pros only when Buy Back Pros accepts the Product for the original quote or the revised quote, as applicable. Buy Back Pros does not take title to any Product that is returned to you; title to any such Product remains with you.
You must comply fully with all import and export laws, regulations, rules and order of the United States, or any foreign government agency or authority. You are responsible for the expenses of such compliance and/or for obtaining any authorizations or clearances required to convey your Product to Buy Back Pros. Please note: U.S. Trade sanctions administered by the Office of Foreign Assets Control (OFAC) generally prohibit the importation into the United States (including U.S. territories), either directly or indirectly, of most goods, technology, or services (except information and informational materials) from, or which originated from Cuba, Iran, Iraq, Libya, North Korea, Serbia, or Sudan; form foreign persons designated by the Secretary of State as having promoted the proliferation of weapons of mass destruction; named Foreign Terrorist Organizations; designated terrorists and narcotics traffickers. You may not offer or provide to Buy Back Pros for recycling, donation or for sale, any Products that would violate the provisions of this Section.
Buy Back Pros may from time to time sponsor or offer various promotions programs. The specific terms of any such promotion will be provided to you at the time you are offered the promotion. Buy Back Pros reserves the right, in its sole discretion, to determine to which transaction or transactions a promotion applies, to establish rules and restrictions relating to such promotion, and to modify or terminate any promotion at any time without advance notice.
Buy Back Pros makes every effort to ensure the accuracy of all information it provides you about your Product. From time to time, however, there may be typographical errors, technical inaccuracies, pricing or other errors or omissions. When these occur, Buy Back Pros reserves the right, at any time prior to payment, to:
You agree that Buy Back Pros may communicate with you electronically regarding your Product and any potential transaction between you and Buy Back Pros via email or by posting messages on your account page on www.BuyBackPros.Com. You agree to keep your email address up to date and to maintain a valid email address and to ensure that emails we send you are not filtered or stopped by spam filters or other types of email blocking functionalities.
THE WEBSITE, ITS CONTENT AND ANY PRODUCTS OR SERVICES AVAILABLE THROUGH THE WEBSITE ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, OR NON-INFRINGEMENT. Buy Back Pros MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE WEBSITE, THE CONTENT OR PRODUCTS OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN IS FREE OF VIRUSES OR ANY HARMFUL COMPONENTS.
YOUR USE OF THE WEBSITE AND RECEIPT OF PRODUCTS AND/OR SERVICES IS AT YOUR OWN RISK. IN NO EVENT SHALL Buy Back Pros OR ANY THIRD PARTY PROVIDER OR ANY OF OUR OR THEIR RESPECTIVE AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR LICENSORS BE LIABLE FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE, THE SERVICES, THE PRODUCTS, THE CONTENT, OR USER CONTENT, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY DECISION OR ACTION TAKEN IN RELIANCE UPON ANY CONTENT, ANY DELAYS, ERRORS, OMISSIONS OR INTERRUPTIONS IN DELIVERY, NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO THE WEBSITE OR THE CONTENT, OR FOR ANY TYPES OF DAMAGES OR LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL WE OR ANY THIRD PARTY PROVIDER OR ANY OF OUR OR THEIR RESPECTIVE AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR LICENSORS BE LIABLE TO YOU OR TO ANYONE ELSE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, CONSEQUENTIAL DAMAGES OR ANY OTHER LOSS OR INJURY CAUSED IN WHOLE OR IN PART IN RELATION TO THE WEBSITE, THE SERVICES, THE PRODUCTS, THE CONTENT OR THE USER CONTENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THE "DISCLAIMER OF WARRANTIES" AND "DISCLAIMER OF LIABILITY" SECTIONS MAY NOT APPLY TO YOU. IN THOSE CIRCUMSTANCES, AS WELL AS ANY OTHER WHERE LIABILITY OCCURS, YOU ACKNOWLEDGE THAT THE ENTIRE LIABILITY OF Buy Back Pros UNDER THIS AGREEMENT, OR ANY MATTER RELATING TO THIS AGREEMENT, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION OR THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, OR WARRANTY) SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) AND THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST US AND ANY AFFILIATED PARTY.
The Buy Back Pros website and any correspondence related to a transaction may contain typographical errors or other errors or inaccuracies and may not be complete or current. Buy Back Pros reserves the right to correct any errors, inaccuracies or omissions and to change or update the content at any time without prior notice. Buy Back Pros does not, however, guarantee that an error, inaccuracies, or omissions will be corrected.
Buy Back Pros reserves the right to modify this Agreement at any time. If you do not agree to the changes, you may discontinue using the Buy Back Pros website and/or the Services before the changes take effect. You are responsible for regularly reviewing periodically this Agreement, located at http://www.BuyBackPros.Com, for any such changes. Your continued use of the Buy Back Pros website or Services after any such changes take effect constitutes your acceptance to such changes. Each time you submit a Product for sale, donation or recycling with Buy Back Pros, you reaffirm your acceptance of this Agreement.
THIS AGREEMENT AND THE TERMS OF SALE AND TRANSFER OF TITLE OF YOUR PRODUCT ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH PENNSYLVANIA LAW AND TO THE EXTENT APPLICABLE, THE LAWS OF THE UNITED STATES. NO CONFLICT OF LAWS OR PROVISIONS OF ANY JURISDICTION WILL APPLY TO THESE TERMS AND CONDITIONS. BY CLICKING ON THE "ACCEPT" BUTTON BELOW, YOU AGREE THAT ANY ACTION AT LAW OR INEQUITY ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS WILL BE FILED ONLY IN STATE OR FEDERAL COURT LOCATED IN ERIE COUNTY, PENNSYLVANIA, AND YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY CONSENT AND SUBMIT TO THE EXCLUSIVE JURISDICTION SUCH COURTS OVER ANY SUIT, ACTION, OR PROCEEDING ARISING OUT OF THESE TERMS AND CONDITIONS.
If you have any questions, comments, or concerns, please email info@BuyBackPros.Com. Please include details of your questions, comments or concerns and your complete name and contact information.
Last Updated: February 24, 2017