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Buy Back Pros Privacy Policy

Please read the following to learn more about our privacy policy, the types of personal information we take and the steps we take to safeguard it when you use the Web sites, applications and services provided by us (the "Services").

buybackpros.com is provided by Buy Back Pros LLC and its affiliates ("Buy Back Pros LLC," "we" or "us"). This policy covers how we treat personal information that we collect and use on or through the Services and other related websites where this policy is posted on the footer of the Web page.

Buy Back Pros LLC respects your privacy and works hard to protect your personal information. We want you to understand how we may collect, store, use and protect any personal information. We will not share your information with anyone except as described in this Privacy Policy. In order to use our services you agreed to accept this policy. We may change this policy at any time. We will post notifications of revised versions of our policy on our website, and revised policies will be immediately effective. Throughout this Privacy Policy, we will refer to our website, software, and services collectively as the "Service." Please note, this Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources.

You agree that this Privacy Policy is part of our Terms of Use and Terms of Sales Agreement, which you can review at http://www.buybackpros.com/legal By accessing or using the Services, you agree to be bound by all of our terms and conditions.

Information Collection and Use

When you use the Services, you provide information to us. Buy Back Pros LLC collects two types of information: (1) information that you provide to us that lets us know who you are ("Personally Identifiable Information") and (2) information that does not by itself identify a specific individual ("Non-personally Identifiable Information").

Personally Identifiable Information

You can browse the Services' Websites without telling Buy Back Pros LLC who you are or revealing any personal information about yourself. However, when you transact with us (e.g., offer to sell a device) or register to open an account with Buy Back Pros LLC, we ask for information about yourself, such as your name, email address, and zip code, which we collect and use as disclosed in this Privacy Policy. Once you submit information about yourself to us, you are not anonymous to us. We may also collect additional information about you when you engage in certain activities on the Services, such as: (a) provide transactional information when you sell or ship an item.; (b) when you sign up for special offers;  (c) when you contact us for help or customer support; (d) when you log into the Services with your account; (e) when you complete a survey; (f) when you post content or provide us with feedback; or (g) when you enter promotions or sweepstakes. Buy Back Pros LLC might also receive information about you from other sources and add it to your account information. Providing information is purely optional on your part; however, not all features and services (such as, responding to your inquiries) would be available to you if you elect not to provide information. If you choose to provide us with personal information, you consent to the transfer and storage of that information by us.

Non-Personally Identifiable Information

We automatically receive and collect Non-personally Identifiable Information on our server logs from your browser, including your IP address, the Uniform Resource Locator ("URL") that you just came from, which URL you next go to, browser type, browser language, date and time of your query, Buy Back Pros LLC cookie information, and the pages you request. This information is compiled and analyzed on both a personal and an aggregated basis. We may use third-party analytics services to collect, monitor and analyze the information collected as described above.

Use of Information

We primarily will use Personally Identifiable Information for the following purposes: (a) to provide the Services to you;  (b) fulfill any transactions, including, your requests for services ; (d) improve our services and offerings to you; (c) conduct research ; (d) provide you with support; (g) provide you with updates and notices about the Services, our Privacy Policy and terms and conditions; (e) contact you under certain circumstances; (f) provide you with offers from us, our affiliates and from third parties that may be of interest to you, and (g) provide anonymous reporting for internal and external clients. In addition, Buy Back Pros LLC will use your email address to contact you under the following circumstances: to respond to your support questions, to notify you of material changes to our policies or website, to request your participation in user surveys, and to deliver products, services and marketing communications that you request.

We will use Non-personally Identifiable Information to diagnose problems with our servers and software, to administer the Services, and to gather demographic information. Our third-party advertising networks and servers will also provide us reports that will tell us how many ads were presented and clicked upon on Buy Back Pros LLC in a manner that does not identify personally any individual.

Cookies

It is important for us to track how our website is used, and we (or our service providers) may place "cookies" on your computer or device. Cookies are small data files that identify you when you use our services. You have the option to decline our cookies by using your browser's settings tools, but this may interfere with your use of our website and services.

Information Sharing and Disclosure

Buy Back Pros LLC does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Buy Back Pros LLC's terms of use, or as otherwise required by law. We may transfer information about you if Buy Back Pros LLC is acquired by or merged with another company. In this event, Buy Back Pros LLC will post a notice on its website before information about you is transferred and becomes subject to a different privacy policy.

Your Ability to Edit and Delete Your Account Information and Preferences

Registered users can edit their Buy Back Pros LLC account information, including contact preferences, at any time from their "My Account" account management page which you can find at http://www.buybackpros.com We may, from time to time, send you e-mail regarding our products and services and third party products and services that may be of interest to you. You will have the opportunity to opt out of any further mailings at any time; provided, however, that we reserve the right to send you certain communications relating to the Services, such as (a) communications related to fulfilling a transaction, (b) service announcements, (c) notices regarding Buy Back Pros LLC's legal terms and this Privacy Policy; and (d) administrative messages , which are considered part of your Buy Back Pros LLC account. You will not have the opportunity to opt-out of receiving such notices.

You can delete your Buy Back Pros LLC registered account by requesting an account deletion via email to accounts@buybackpros.com You must provide us with the email address of the registered account. After we have confirmed your request via email, we will remove access to your personal information from our user database.

Confidentiality and Security

We limit access to personal information about you to our employees and agents who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use many tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.

Third Parties

This Privacy Policy only addresses the use and disclosure of information we collect from you. This policy does not apply to the practices of companies that Buy Back Pros LLC does not own or control or to people that Buy Back Pros LLC does not employ or manage. The Services may include applications and content. Buy Back Pros LLC accepts no responsibility for said activities. Buy Back Pros LLC does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others. For more information about each such third party, please refer to the third party's privacy policy.

Changes to this Privacy Policy

We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 35 days after they are initially posted on the Services, unless that amendment states otherwise. In addition, we will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Buy Back Pros LLC account or by placing a prominent notice on our site. If you do not agree to the changes, you may terminate your account by requesting an account deletion via email to accounts@buybackpros.com  You must provide us with the email address of the registered account.

Children's Privacy

Protecting the privacy of young children is especially important. For that reason, Buy Back Pros LLC does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on buybackpros.com. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us as described above.

California Users

If you are a California resident, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties, for the third parties' direct marketing purposes. California law provides that you have the right to submit a request to us at the designated address and receive the following information: the categories of information we disclosed to third parties for the third parties direct marketing purposes during the preceding calendar year, the names and addresses of third parties that received such information, and if the nature of a third party's business cannot be reasonably determined from the third party's name, examples of the products or services marketed.

You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. Our designated email address for such requests is privacy@buybackpros.com

Request for Information

If you have questions, concerns or suggestions, please feel free to send an email to privacy@buybackpros.com

Last Update: 23 Feb 2016